B E T T E R S T O R A G E

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Call our team
1300 368 485
Email our team
admin2@betterstorage.com.au
Opening Hours:
Mon-Fri 8am-4pm

FAQ’s

FAQ's

Frequently Asked Questions

Address: 2810, Ipswich Road, Darra Qld 4076
Monday to Friday 8:00am to 5pm

Yes, we do. We sell bulk quantities to businesses at wholesale prices. However, all are welcome and we have no minimum order if picked up by customer.

Browse the site for items you are looking for and add items to your shopping cart. When you are ready, select the shopping cart icon or link and follow the instruction to complete your order. You may need to be registered first before you can complete and order on betterstorage.com.au. There are four stages of the checkout process

  • 3.1 Your details: this section will confirm your name, email address and telephone number.
  • 3.2 Delivery details: this section will allow you to choose the delivery address you would like your order delivered to.
  • 3.3 Payment: this section will prompt you to enter your payment method and details.
  • 3.4 Order confirmation: this will display your order number and order summary. A confirmation email will also be
    sent to the email address you supplied during checkout.

You can track your order history on the ‘My order’ page of ‘My account’ or contact us via email enquiry@betterstorage.com.au 

BSS deliver within Brisbane nominated metro areas*. Metro deliveries for orders vary based on order value and quantity. You can also nominate your own freight company.

For order delivered to outer metro and regional areas, customers are asked to nominate their own freight company. We are also able to provide you with a quote.

*Nominated metro delivery areas are listed for Brisbane. Call us for more information on 1300 571 277

Yes, it is best to call ahead or email us to place your order. You can pick up from our warehouse during opening
hours.

Your order starts to process immediately after you click PLACE MY ORDER on the order confirmation page. Please contact us if you require changing or cancelling your order during processing time. The order cannot be cancelled if goods have already been dispatched.

We accept Cash, Money Order, Direct Deposit and Credit Card (via Paypal).

*Payments made with a credit card will incur a payment processing fee of 3% (incl GST) of the total payment.
*Recovery fee may apply for any unsuccessful fund transfer

If any item is damaged on arrival, please notify us as soon as possible. Please visit Terms and Conditions for more detail information about Returns, Cancellations and Claims.

We are able to source any related industry product for specific customers on request. Minimum order quantities may
apply.

BSS privacy Policy Statement available at www.betterstorage.com.au

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Contact Us

If you would like to find out more about the warehouse racking systems available at Better Storage Systems, or would like to enquire about having our team provide your warehouse with a new system, feel free to get in contact with our friendly and helpful team of staff.

We are committed to providing an exceptional standard of service and communication here at Better Storage Systems, and will be happy to help you with any questions you have regarding our systems.

Give us a call on 1300 368 485 or submit an enquiry form on our contact page and we will get back to you with all the information you require.

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